Service

RedSky provides service and support to maintain and upgrade your ambulance throughout its life.

What works best for you?  That’s the starting point for every conversation about service. RedSky has sole-source responsibility for managing the service process for you. We work to be as flexible as you need us to be. We partner with leading service centers that specialize in maintaining and repairing emergency vehicles, as well as others.  Our service includes ASE certified technicians, the latest tools and equipment, and a responsive approach to getting your issues resolved

Please call us at 916.382.4497 or 304.839.4051.  Or email kirsten@redskyemergency.com.

Parts

Demers and RedSky stock a full selection of parts and most orders ship same day.  This helps keep your downtime, well, down.  And Demers ships all in-stock parts overnight free of charge during your warranty period.

Please call us at 916.382.4497 or 304.839.4051 or email kirsten@redskyemergency.com.

RedSky Emergency Vehicles

RedSky’s main office in California.

RedSky Fire Apparatus

RedSky Fire Apparatus

Our Service Partner: Valley Power Systems

Our service partner, Valley Power Systems

Our Service Partner: Fire Apparatus Solutions

Our service partner, FAS

Our Service Partner: Valley Power Systems

Our service partner, Valley Power Systems

Our Service Partner: Valley Power Systems

Our service partner, Valley Power Systems

Our Service Partner: Valley Power Systems

Our service partner, Valley Power Systems

Our Service Partner: Valley Power Systems

Our service partner, Valley Power Systems
RECOMMENDED MAINTENANCE SCHEDULE

Here are a few things to keep in mind regarding your standard maintenance schedule.  As always, please refer to the OEM Owner’s Manual for details concerning your chassis model, and to your Demers Owner’s Manual.

If you have questions, don’t hesitate to contact us at RedSky:

MONTHLY INSPECTION
  • Check tires for wear and proper air pressure
  • Check and lubricate the door switches with “Moovit” penetrating lubricant
  • Check safety warning lamps (door ajar, speed, etc.) for proper operation
  • Check back-up alarm device
  • Check and clean back-up camera *
  • Check and clean interior camera *
  • Check and clean LCD screen of the camera system
  • Clean the inverter/charger unit, make sure the DC cables are secure and fasteners are tight
  • In winter, check and lubricate the door locks and lock barrel with “Tri-Flow Superior Lubricant Aerosol “
  • Check primary stretcher fastener system (single cot configuration)
  • Check for any loose or worn components of the suspension system
  • Check for leaks around fittings of the suspension system
  • Check and lubricate the door switches with “Moovit” penetrating lubricant
  • Check the standard heating system and clean if necessary
QUARTERLY INSPECTION
Same as monthly, PLUS:

  • Check the suction device
  • Check siren speakers
  • Clean and check all connections of the batteries (the torque must be 15 lbf·ft). Perform a load test
  • Lubricate the sliding tray of the conversion batteries with “Fluid Film”
  • Check oxygen system for leak
  • Check seat belts and seat latches for wear and malfunction
  • Check safety net webbing and anchors for wear and malfunction *
  • Check the stretcher FW model #107-C/ #9 and backboard fastening system *
  • Check and lubricate the rear flip-up step swivels with “Fluid Film”
  • Check and lubricate the door handles with white lithium grease
  • Check and lubricate the door locks and lock barrel with “Tri-Flow Superior Lubricant”
  • Check, clean and, if necessary, lubricate the door hinges
  • Check, clean and lubricate the door weatherstrip with silicone emulsion
SEMI-ANNUAL INSPECTION

  • Check air pressure in spare tire
  • Check all connections in the electrical panel
  • Clean and check all connection in the batteries isolator
  • Check and, if necessary, repair the opening grille of each chrome vents
  • Verify and apply “Anti-Seize” on the tie-down knobs of the primary antler hook and rail assembly
  • Check door emergency release latches
  • Check cooling system fluid level and coolant strength
  • Check cooling system lines
  • Check and clean body and door drain holes
ANNUAL INSPECTION
  • Check and wax all interior surfaces

    Check and wax all interior surfaces (aluminium, ABS and fiberglass)

  • Check quick release oxygen cylinder bracket and tight if necessary
  • Check, reset and, if necessary, repair all 110 volts AC outlets